Here is what changed in Praising.ai since July 29.

New

• Text messages can now be sent to customers on paid plans, with monthly limits shown in your dashboard.

• Owners can set up automatic reminders for customers who have not clicked their review link, with adjustable timing and wording.

• The review page your customers see now speaks Spanish, French, Portuguese, German, Italian, Chinese, Vietnamese, Korean, Tagalog or Japanese.

• A kiosk mode for a counter tablet and a printable poster are now available from the Link page for walk-in businesses.

• An AI agent can draft replies to new Google reviews for your approval before anything is posted.

Improved

• Switching between locations now correctly shows each location's own reviews, contacts, campaigns and settings.

• Owners can now buy annual plans at the advertised saving, choose a search radius for Maps ranking, and add a welcome video to their review page.

• Every email the product sends now carries your brand and a consistent design instead of plain unstyled text.

• Sending a review request from the Home page is now a single step instead of navigating across several pages.

• Review request emails now always include a review button, and text messages now use the template you wrote in the editor.

Fixed

• Tapping a link or button in the app no longer sometimes does nothing on phones.

• Contacts added by hand with a phone number can now receive text messages instead of being silently skipped.

• Adding the same customer twice by retrying or re-importing a file no longer creates a duplicate who gets asked twice.

• Numbered lists in AI chat answers now display their correct numbers instead of showing every item as number one.